Solving errors when updating linux-cloud-tools-common

Jacco Techniek

When doing a regular periodical update of a webserver, some packages remain ‘not fully installed’.

I searched for a way to complete the update of a webserver and specifically the packages afflicted, which are:

  • linux-cloud-tools-common
  • linux-cloud-tools-3.13.0-100
  • linux-cloud-tools-3.13.0-100-generic
  • linux-cloud-tools-virtual
  • hv-kvp-daemon-init


The solution I finally came up with is to run:

ln -s /usr/sbin/hv_kvp_daemon.hv-kvp-daemon-init /usr/sbin/hv_kvp_daemon

After that run apt upgrade again to complete the installation of the updates.

I’d like to tell you a bit more about how I came to this solution.

More information about the issue

The issue turned up after a regular sudo apt-get update && sudo apt-get upgrade. The server involved is a Ubuntu 14.04 Virtual Machine on Azure.

# sudo apt upgrade 
Setting up linux-cloud-tools-common (3.13.0-100.147) ...
start: Job failed to start
invoke-rc.d: initscript hv-kvp-daemon, action "start" failed.
dpkg: error processing package linux-cloud-tools-common (--configure):
subprocess installed post-installation script returned error exit status 1
Errors were encountered while processing:
E: Sub-process /usr/bin/dpkg returned an error code (1)

The first thing I tried was running apt upgrade again. It showed that five packages are not fully installed.

# sudo apt upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
5 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n]

And after confirmation, the same errors as listed above are generated again and the situation is unchanged.

Finding others with the same issue

​This is the point where I used Google to find out if others encountered the same error and if so, if they found a solution. At first I only found generic possible solutions that are applicable to every apt package issue. One that I tried is this  recommendation.

Instead, I followed a stack-overflow post (which I can’t find anymore):

sudo apt-get update
sudo apt-get clean
sudo apt-get autoremove
sudo apt-get update && sudo apt-get upgrade
sudo dpkg --configure -a
sudo apt-get install -f

However, when running upgrade, configure and/or force install, the same error occurs: ‘initscript hv-kpv daemon, action “start” failed’, just like the first time.

Even completely removing and reinstalling the package with the following commands gave the same issue.

apt-get --purge remove linux-cloud-tools-common
apt-get install linux-cloud-tools-common

Direct cause

I found the following blog, which correctly found the issue to be with /etc/init/hv-kvp-daemon.conf. After installation the linux-cloud-tools-common package is configured by running this specific config file. On the last line it runs /usr/sbin/hv_kvp_daemon, however, this file does not exist.

# ls /usr/sbin/hv_kvp_daemon
ls: cannot access /usr/sbin/hv_kvp_daemon: No such file or directory

The blog then suggests to simply not run the script by replacing the location to the script with /bin/true. This didn’t sound like a good suggestion to me, scripts are there for a reason (ok, maybe I’m a little naive). The blog also recommends to revert the config file afterwards, but this would only bring the issue back every time the linux-cloud-tools-common package is updated.

Looking for the file

I remembered that when upgrading a package, the previous configuration file is saved with an extra extension in the file name. So I went looking for such files.

# ls /usr/sbin/hv_kvp_daemon*

The last modification date of the file hv_kvp_daemon_3.2.0-67-virtual was in 2014, which I believed to be too old to be applicable. However, the file hv_kvp_daemon.hv-kvp-daemon-init was actually installed at the same time as other files that begin with ‘hv_’, part of the same package. But this file was not listed in the packages file list, so I wasnt certain that this was the file that I was looking for.

On APT Browse, I found what the contents of /usr/sbin/hv_kvp_daemon should be (although it is not the lastest version), which seems to be the same as hv_kvp_daemon.hv-kvp-daemon-init.

Solution: so I made a symbolic link from hv_kvp_daemon.hv-kvp-daemon-init to hv_kvp_daemon, and when running apt upgrade the packages all updated correctly and everything was fully installed and fully up to date again.

After some thinking, I remembered that I recently upgraded the server. The underlying issue might have started by an earlier upgrade from Ubuntu 12.04 to 14.04 and only shown itself after the first update of linux-cloud-tools-common.

Note: after posting this article I found out that the solution had already been mentioned on this bug report, so much for thinking I was the awesome pioneer in this solution.

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